Shipping policy

Shipping

We ship all orders from our fulfillment center in Los Angeles, California.

Processing time. Orders are processed within 1-2 business days (Mon-Fri, excluding holidays). You'll receive a shipping confirmation email with tracking as soon as your order ships.

Delivery time. Standard delivery within the United States takes 5-7 business days after processing.

Shipping rates. Free standard shipping

Tracking. Every order ships with a tracking number, available in your shipping confirmation email.

Address accuracy. Please double-check your shipping address at checkout. We can't reroute a package once shipped, and can't be responsible for orders delivered to an incorrect address entered at checkout.

We currently ship within the United States only.

Questions about your order? Email hello@kokkona.com - we typically reply within 24 hours.